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Case study · Savanna Mobile

A hybrid platform for 6 million subscribers, at 38% lower cost.

A regional mobile operator moved its billing, mobile-money and analytics workloads off ageing hardware onto a hybrid cloud platform, with no customer-facing outages.

Sector
Telecoms
Services
Cloud, Data, Analytics
Duration
14 months
Year
2024
Fig. 01 —Private cloud racks, in-country data centre, 2024

01The challenge

Savanna’s data centre hardware was out of support, and the cost of renewing it had become a board-level concern. Peak traffic on salary days regularly pushed the mobile-money platform to its limit.

Regulation required subscriber data to stay in-country, ruling out a simple move to a public cloud region. Engineering teams waited up to three weeks for a new environment.

02Our approach

We classified all 212 workloads by data sensitivity, latency and cost profile. Customer data stayed in a rebuilt in-country private cloud; analytics, development and customer-facing web moved to public cloud.

Migration ran in nine waves over ten months, each rehearsed in a full copy of production with a timed rollback. We trained Savanna’s infrastructure team alongside every wave.

Fig. 02 —Cutover rehearsal, wave six

03What we built

An in-country private cloud on Kubernetes and a public-cloud landing zone, connected and managed as one platform with shared identity, policy and observability.

A self-service portal that lets engineering teams create compliant environments in under an hour.

  • In-country private cloud and public cloud landing zone
  • Infrastructure as code for every environment
  • Unified monitoring with service-level objectives
  • Self-service environment portal
  • Cost dashboards with per-team accountability

04The results

What changed.

Lower annual infrastructure running cost
38%
Mobile-money availability over 12 months
99.98%
To create a new environment, down from 3 weeks
<1 hr

05Client view

Salary day used to be the most stressful day of the month for my team. Now it’s just a busy one.

Tendai K. · Chief Technology Officer, Savanna Mobile
Fig. 03 —Network operations centre

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